Hug Rug Alisons Owl
Hug Rug Alisons Owl
Hug Rug Alisons Owl

Hug Rug

Hug Rug Alisons Owl

Now £59.95 RRP £59.99

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Product Details

• Range Overview - Hug Rugs are the best eco-friendly, cotton washable mats. Ideal for putting by your doorway to trap dirt and protect your floors, whilst adding some style and colour to your home. Alison’s Owl design features 4 blue owls, perched on branches that are adorned with green leaves and blue and teal flowers. Hug Rugs are designed to trap up to 95% of dirt, dust and mud, are ultra-absorbent, and manufactured in the UK from up to 90% recycled materials. They are washable at 30 degrees, and also have a non-slip rubber backing, to keep them securely in place.

• Care Information - All our Hug Rugs are made using only top quality materials. They are easy to care for and our cotton Hug Rugs get more absorbent with every wash. Please follow the instructions below when caring for your Hug Rug or Hug Rug Sense. Only wash the Hug Rug when necessary. New Hug Rugs may shed excess cotton, this is normal and will stop once it has been brushed a few times or washed. To save water – allow mud and dirt to dry and then simply brush it away. To give the rug a longer life place it in a cotton pillow case, machine wash on a quick cotton wash at 30ºC with drum at a low spin speed. Remove any excess cotton, mud and any other debris before washing as best as possible by brushing/hoovering your Hug Rug. Excess cotton may arise in filter – so check filter on washing machine regularly. Do not use biological washing detergent as this may fade the colour. Do not use fabric conditioner as this will reduce the effect of its performance. Flat, Aga rail or line dry naturally. Hug Rugs can be tumble dried on a cool setting for 10 minutes to plush the pile – this is optional. Never place a Hug Rug on a damp floor. Never place a Hug Rug in the tumble dryer on high heat setting for a long period of time. As with any soft furnishings – if left in direct sunlight the colour will fade. Leaving a steam cleaner on the Hug Rug for too long may cause the backing to crumple. Spot wash for rugs that are too large to fit in the washing machine. Our mats and rugs are designed not to leave marks, however a combination of cleaning products, sunlight & heat may affect and/or cause discolouration to certain types of flooring when covered. We would advise you to please lift the mat frequently to allow the floor under the mat to be cleaned and aired. Our backing is a natural based product free, from vinyl & PVC. For specialist flooring please check with the manufacturer before using any rubber backed mats.

Delivery & Returns

Last updated: April 2026

1. Where we deliver

We deliver to addresses within mainland Great Britain. Additional charges may apply to certain postcode areas, including remote or rural locations. Any additional charges will be confirmed before processing your order.

2. Delivery options

Delivery methods depend on the size and type of product.

Standard delivery (smaller items): Delivered via parcel courier within a few working days once dispatched.

Specialist delivery (furniture & large items): Delivered by a one or two-person team. Delivery to a room of choice where access allows. You will be contacted to arrange delivery.

3. Delivery times

Delivery times are estimates only and may vary depending on stock availability and supplier lead times.

If multiple items are ordered, the longest delivery time will apply. 4. Delivery arrangements

For large items, you will be contacted in advance (typically 24–48 hours) to arrange delivery.

Deliveries usually take place Monday to Friday (excluding bank holidays) and must be inspected and signed for.

5. Your responsibilities

  • Ensure items fit through all access points
  • Ensure safe and clear access to your property
  • Protect flooring and surfaces where necessary
  • Be available to accept delivery
  • If access is not possible, delivery may be made to the nearest accessible point or may fail. 6. Failed deliveries
  • A failed delivery may occur if no one is present, access is unsuitable, or incorrect details are provided.
  • A failed delivery or re-delivery charge may apply.

7. Inspection on delivery

You must inspect goods on delivery and report any damage immediately.

Damage must be reported within 48 hours. Where appropriate, refuse delivery or note damage on paperwork.

8. Delivery delays

Delays may occur due to supplier issues, transport disruption, or other factors outside our control.

We are not liable for delays caused by events beyond our control.

9. Additional services

Unpacking of goods

Removal of packaging

Room of choice delivery

Premium timed delivery

These services may incur additional charges and may not be available in all areas.

10. Multiple deliveries

Items may be delivered separately if sourced from different suppliers. No additional delivery fees will be charged unless stated. 11. Delivery charges

Delivery charges depend on order value, product size, location, and service level.

All charges will be clearly shown at checkout or confirmed before processing.

12. Overseas delivery

We do not currently deliver outside mainland Great Britain.

13. Important notes

Delivery must be to a valid UK address

We may refuse delivery to alternative addresses in some cases

We are not responsible for items delivered to shared or unsecured locations. 14. Returns and cancellations

Please refer to our Returns & Refunds Policy for full details on cancellations and returns.

15. Contact us

The Place for Homes Ltd

Unit 1, Retail Area
Sutton Rd, Llandow
Cowbridge
CF71 7PA

Email: customerservices@theplaceforhomesltd.co.uk

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Ask Our Experts

Our friendly team are here to help with honest advice and practical knowledge you can trust. Whether you're choosing the right furniture or have a question about your order, we're only a call away.

Can you help me choose the right sofa or furniture for my space?

Absolutely. Our experienced team can help you compare different styles, sizes and configurations to find furniture that works for your home. Whether you're looking for a new sofa, bed, dining set or something else, we're happy to talk through the options with you.

Can I see fabric, colour or finish samples before ordering?

For many of our ranges, fabric, colour and finish samples are available. If you'd like to see a particular option before placing your order, contact our team and we'll be happy to advise what's available.

What if I'm unsure about sizes or whether the furniture will fit?

We're happy to help. If you're unsure whether an item will fit your room or through doorways, hallways or other access points, send us your measurements and we'll help you check the product dimensions before ordering.

Can you help me understand the different options available on a product?

Of course. Many of our furniture ranges are available with different fabrics, colours, sizes, feet, recliner functions and other options. If you're unsure what to choose or what an option means, our team can talk you through the choices available.

How long will my furniture take to arrive?

Lead times vary depending on the product, supplier and whether your furniture is in stock or made to order. An estimated lead time is shown on each product page, or you can contact our team and we'll be happy to check for you.

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Need More Help?

Our friendly customer service team are happy to help with product advice, measurements, colours and fabrics, delivery questions, or anything else you'd like to know before placing your order.

Email: customerservices@theplaceforhomesltd.co.uk
Phone: 01446 772927

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