Ordering & Payment

Choose your product, check the size and any available options, then add it to your basket and follow the checkout steps. Please check your contact details, delivery address and chosen options before paying.

If you would like help choosing or ordering, contact our team or visit our showroom.

Our team can help you compare the sizes, fabrics, colours, feet and recliner options available for your chosen range. Options vary by product.

Contact us with the product name and the options you are considering so we can help you check the details before you order.

Samples are available for selected ranges. Please contact us with the product name and the fabric, colour or finish you would like to see, and we will confirm what is available.

Sample availability depends on the product and manufacturer.

We accept card payments and offer finance through Novuna and Klarna. Available options depend on the purchase and are subject to the lender's eligibility checks, approval and terms.

Review the options and terms shown when ordering, or contact our team before applying. You can also read our Klarna FAQs and Terms & Conditions.

Check your junk or spam folder and the email address used at checkout. If you still cannot find your order acknowledgement, contact us with your name, postcode and the date you ordered so we can check.

Please do not place the same order again while we investigate.

Contact us as soon as possible with your order number and the change you would like to make. We will check the status of your order and explain the available options.

Please speak to us before assuming a change has been agreed, particularly for furniture made to your specification.